Business Essentials

Business Skills Training & Development


The creation of a learning environment for businesses is becoming more essential for companies that must be successful to stay in business, particularly when organisations are focused on achievements & the retention of recognised business frameworks and qualifications including, Investors In People & Quality Standards ISO9000/1/2 etc in addition to maintaining staff education and progression.

Employees are expected to achieve competency in many more areas of business & the corporate world. Offices today are not just places to work but also to learn. Professional skill development for staff who represent any organisation is essential to enable companies to successfully deliver service and products in markets that demand results.

Our Business Training  offers a comprehensive range of options that develop specific skills enabling delegates to acquire knowledge and empowerment that translate to the workplace. Workshops cover a broad range of skills training that can be tailored to the specific requirements and needs of delegates and objectives of companies.

Our Trainers are industry specialists with recognised qualifications in Training delivery,  assessment and certification.

We offer programmes that are practical and participative and designed to transfer essential and usable skills back to the workplace.

A must for any organisation competing in a quality driven, customer focused market.

Our Business Skills Development Include

  • Sales Training
  • Report Writing
  • Empowerment
  • Appraiser Skills
  • Exit Interviews
  • Facilitation Skills
  • Bullying At Work
  • Negotiating Skills
  • People Problems
  • Reading Techniques
  • Performance Review
  • Instant Sales Meetings
  • Constructive Feedback
  • Customer Service Skills
  • Performance Appraisal
  • The Selection Interview
  • Employee Development
  • Training Needs Analysis
  • The Disciplinary Review
  • Writing Job Descriptions
  • Effective Communication
  • Delegate With Confidence
  • The Professional Secretary
  • Key Skills For Support Staff
  • Advanced Negotiating Skills
  • Sexual Harassment At Work
  • Health And Safety Awareness
  • Recruitment And Selection Skills
  • Setting And Achieving Objectives
  • Personal Planning And Organising
  • Set-Up And Managing A Database
  • Interviewing Skills And Techniques
  • Setting Objectives And Benchmarking
  • Benchmarking For Competitive Advantage
  • Moving On (For returners to work or a new direction)
  • Tough Customers – Customer Skills For First line Staff

Contact us on 01604 871340 – Option 1 to discuss your Training and Development strategies.